Wednesday, October 15, 2014

Microsoft Must Really Hate Its Customers

It appears again that Microsoft demonstrates its contempt for its customers. The issue is a re-release of an update package that results in crashes. A UK Blogger says:

This KB 2952664 update for Windows 7 has been continually pushed out by Microsoft almost every month since April 2014 with various tweaks and revisions. Most have had some degree of install problems or have caused some degree of system instabilities. The October 2014 version appears to be the most problematic. It isn’t needed so don’t install it. It is for reasons like this that I now  recommend NOT to use automatic updates  for windows and do a manual update on 2nd and 4th Tuesdays of the month and check what updates are being installed. Updates are supposed to secure the system and improve it, not cause problems. There have been far too many broken, damaged and unnecessary windows updates forced on a computer recently and it breaks the trust we have with Microsoft updates, that we expect to protect us and only give us automatic  updates we need and that are relevant to the computer.  Updates like this one should be optional and should not ever be pushed down the regular automatic update channel.

 It appears that Microsoft keeps sending out this rather dangerous item and the only solution is as noted above, stop the auto updates and only selectively update.

After the apparent anti-woman outburst by the current CEO one wonders how long this collection of overblown egos will survive.

Remember, if all else fails listen to the customer. This is something that Microsoft has always failed to do.