Friday, February 28, 2014

What is Good for the Goose

Now I have problems with Microsoft. They are in no way customer friendly. In fact it may be possible to call them customer hostile. Now come a tale of young Master Gates returning and trying to get his new Microsoft computer to function with Windows 8.1

As the New Yorker states:

Bill Gates’s first day at work in the newly created role of technology adviser got off to a rocky start yesterday as the Microsoft founder struggled for hours to install the Windows 8.1 upgrade. The installation hit a snag early on, sources said, when Mr. Gates repeatedly received an error message informing him that his PC ran into a problem that it could not handle and needed to restart. After failing to install the upgrade by lunchtime, Mr. Gates summoned the new Microsoft C.E.O. Satya Nadella, who attempted to help him with the installation, but with no success. While the two men worked behind closed doors, one source described the situation as “tense.”

Tense? That is why there are more users still on XP! Windows 7 is not bad, I have it on almost all systems but I still have a few XPs hanging around and no way are they getting changed. They run in the lab anyway so  it would be tough to access them.

But this has been the problem with Microsoft. Simply Windows 7 works for those of us who do real work, like spreadsheets, writing, software etc. Windows 8 is the toy stuff for pads. Try and type a book on touch screen sitting 2' from your eyes. Those trapezius muscles will get awful sore after a while. Then my android works just fine thank you Microsoft!

This may be the death knell for Microsoft. We shall see. Clearly they have screwed up again and again. They learned nothing with Vista. They just sent another arrogant team to tell the customer what they should do.